At Ausom, we accept payments made through PayPal and major credit cards ( such as Visa, MasterCard, American Express, Discover, Diners Club and so on ) soon.

Certainly! Once your parcel is shipped, we will provide you with a tracking code. You can use this code to track your parcel either on our website or through the courier's website.

E-scooter orders ship free, while parts and accessories enjoy free shipping on orders over 169 zł.

Typically, orders are delivered within 2-5 working days to addresses within All the EU countries (except for Cyprus, Malta, and some remote islands).

If the item you desire is out of stock, we will email you to inquire about your preference and inform you of the restock date. If you prefer not to wait, we can cancel your order and issue a refund.